**Orders can be canceled within 4 hours of payment by calling the Store or by EmailĮmail: 4 hours we DO NOT accept cancellation.ĭislikes the use, adjustments, modifications, feel, look, color, weight, sound, experience or shape of item sold. Be determined on your purchase! We didn't manufacture these tools, we only retail them. ** will handle shipping cost back to customer when re-shipping correct items like: **returned Shipping cost to be handled by customers, no exceptions! **if customer deems the item not to their liking. **If customer wishes to return/exchange an item or request a refund. No refunds on shipping paid by customers when order is first placed. **Equal Exchanges on defects are accepted in its original shape **Exchanges within 14 days on complete defects/malfunctions/none working. **No exchange on normal functioning products. **The manufacturer's limited warranty follows after 14days set period taking care of any imperfections and minor issues. **we cover complete failure within the first 14 days of the order date or when you received your order ONLY!!. **WE offer 14 days warranty on motor and battery ONLY!!. Please ensure that a reason is given even if you have discussed this with us by phone. Please ensure that all returns provide your contact details and a short note explaining the reason. This does not affect your statutory rights as a consumer. Please note that this will incur a return delivery charge. If you have ordered the incorrect goods in error, we will replace them providing they are returned unopened/unused to us within 14 days of receipt. Return postage/shipping for cancelled orders will be at your expense. If you do decide to cancel you order, we will refund the full purchase price including postage providing the goods are returned unopened/unused within 14 days of receipt. You have the right to cancel within your order within seven days of of ordering, or seven days of receipt of the goods (whichever is the longer). In the unlikely event that there is a shortfall or error with your order, please call us as soon as possible and within 48 hours of receiving the goods. In all cases we must be informed of loss/damage within 48 hours of receipt or order date, otherwise no claim can be made or replacement sent. Occasionally goods may be lost/damaged in transit and we will send a replacement order if this occurs. Returns, Damages, Shortfalls and ReplacementsĪll goods must be inspected on delivery. Note: Orders sent Recorded Delivery or via courier will require a signature on delivery. The delivery method will be dependent on order size/weight and will be by Royal Mail, or Courier. We aim to dispatch your order the same or following working day. We are happy to accept orders for collection by your own courier service. Please contact us for further information. VAT is not generally charged for orders being delivered outwith the UK, however, please be aware that import duties and relevant taxes may need to be paid when this arrives in the destination country. Where possible shipping costs will be quoted online, as shipping rates can fluctuate we may on occasion contact you to amend shipping charges before dispatch. FREE Shipping on all orders totalling over £150 excluding baths and electric/hydraulic tables (UK Mainland Only)ĭelivery to Europe, Overseas and outwith UK Mainland:.Orders between 2kg and 25kg: £9 per 25kg, first 25kg FREE for orders over £100 Top » Clipper & Trimmer Blades » Blade Care If would you like to subscribe to our newsletter please enter your email address here:
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